The USB hub in question is Akasa AK-HC-11BK, specs here:Īnd the other motherboard (where the hub works) is Asus B85M-G, specs here:Ĭould it be because the newer PC has support for USB3.1 and the older one doesnt? So could it be that a motherboard that only supports USB 3.0 doesnt work with USB3.1 hub ? But shouldnt the hub just operate at 3.0 speeds in that case? UPDATE: this HP site probably is not the exactly same model and should be disregarded UPDATE: the site came back on, so Im adding a screengrab in case it goes down again. The motherboard model is (according to CPU-Z):
The PC is HP Elite 7300 MT, running Windows 7, CPU i7 2600, 16GB RAM, GPU GT 545. I have tried the hub in a different (newer) PC and there the USB3 ports on the hub worked correctly.ĭespite the title question, Im not entirely certain which USB version is supported on the older motherboard, as I couldnt find a proper spec sheet.
When I reconnected the old USB3 ports, they worked still, so I think that should rule out the possibility of damaging the internal header when I was removing the cables/connectors. However the USB3.1 ports on the new hub dont work, when I plug in a flash drive, nothing happens, Windows doesnt seem to notice the drive has been plugged in. I have disconnected those and connected the newly bought hub to that header. The PC case originally had 2 USB ports on the front, that were connected to the internal USB3 header. I have purchased a hub that goes into the 5.25 inch slot on the front of the PC case and connects to the internal USB3 header on the motherboard.
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